Shipping & Delivery

We ship within Singapore only.

Shipping duration

  • For purchases made between 5th December to 8th December (12nn): You will receive your items from 11th onwards 
  • For purchases made between 8th December (12:01pm) to 12th December: You will receive your items from 18th onwards 

Rates:

For purchases of $100 and above, shipping is free for the first 1000 customers, thereafter, it is chargeable at $5 per delivery location.

For purchases below $150, a shipping fee of $5 per delivery location will be charged.

Please note that if you are not home to receive your items, redelivery will be attempted once. A shipping fee of $5 is chargeable for additional attempts.

Shipping rates and duration:

Please note shipping duration and rates vary depending on the product and vendor. If the information is not available on the product page, you may write to us via our e-commerce partner, teapasar at info@teapasar.com to enquire.

Cancellation Policy:

Unfortunately, we do not allow for cancellations after an order has been placed. If there has been a mistake during ordering, please contact us at info@teapasar.com within 24 hours of purchase to rectify the order.

Defective Products:

In case of defective products or wrongly delivered products, please send an email to info@teapasar.com with a description of the issue and photo(s) of the defect where applicable, together with your order number, within 3 days of delivery to initiate the returns process.

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